Frequently asked questions

When I try to buy a game I get an error from the site, what can I do?

Some customers have reported problems with our site that relate to the use of cookies by the shopping cart. Cookies are pieces of information generated by a Web server and stored in the user’s computer, ready for future access. Most commercial websites use them as they make it easier and quicker for customers to carry out transactions. However, you may have cookies disabled within your browser or you may have a firewall which blocks them. Using the firewall you can create a trusted zone and you could add the Game Stack site to that. If you are still unable to proceed, please feel free to call us on 0845 603 0608.

How can I be sure Game Stack Ltd is a genuine company?

Game Stack is wholly owned by BigStream Interactive Limited. You can check BigStream Interactive’s company status at Companies House. Our company number is 5269916 and the company was incorporated on October 26th 2004. Our VAT number is 851 3949 08. You can also contact us by phone on 0845 603 0608.